Frequently Asked Questions

Where are your products made?

All our pieces are handmade with love in Montréal, Québec, Canada, in small quantities.

What materials do you use?

We source fabrics from local Montréal fabric shops and incorporate repurposed materials whenever possible. Each piece is thoughtfully made with carefully selected fabrics and delicate details.

How do I care for my items?

We recommend handwashing your items in cold water and letting them air dry to help preserve their shape and details. Please refer to the individual product description for specific care instructions.

Do you accept returns or exchanges?

As each item is handmade in small quantities, all sales are final. We do not accept returns, refunds, or exchanges. If you have any concerns about your order, please contact us, and we'll be happy to help.

How long will it take to receive my order?

Processing times may vary depending on the product and order volume. Shipping times depend on your location and the selected shipping method. Please refer to our shipping policy for more details.

Do you offer wholesale?

Yes! If you're interested in carrying Avec Amour, Allyssa in your store, we'd love to hear from you. Please contact us for wholesale inquiries.

Do you accept custom orders?

Our collections are made in small quantities, so custom orders may not always be available. Feel free to contact us with your ideas, and we'll let you know what is possible.

How can I contact you?

For questions about our products, orders, wholesale opportunities, or collaborations, please reach out through our contact page or email us. We'd love to hear from you! ♡